Payment Security
via Licentia takes all possible precautions to ensure secure and safe payment. Customers can choose to pay with any of the options listed in the shopping basket that include credit or debit cards as well as Paypal.
Taxes
Prices displayed throughout the site exclude local taxes. VAT is added to the total price at the checkout when the origin of the product and shipping destination are confirmed as the same.
When goods are shipped internationally, import taxes must be paid for which the recipient is liable in accordance with local regulations and tariffs.
Packaging
All purchased items are carefully packed to ensure they arrive with you in the best condition. Inside the outer box, the item will be surrounded by protective material and is normally presented in the designer’s own packaging, and (where appropriate) additionally wrapped in via Licentia branding to signify the authenticity and source of the purchase.
Post sales assistance
via Licentia is committed to providing customer service. For questions related to the usage and maintenance of purchased items or other general enquiries please go to Contact. The request will be dealt with by a member of the team who if required will coordinate on your behalf with the producer.
Gifting
via Licentia offers a wide selection of thoughtful original gifts providing a comprehensive assortment of unique items that will surprise and delight the recipient. A few quick clicks will treat your beloved to a truly special gift.